Starting Up is Hard. Sorting Your Tech Shouldn’t Be. When you’re building a new business, your head’s full of everything — sales, marketing, accounts, compliance… So it’s no surprise that tech and telecoms often get thrown together at the last minute, usually with a quick Google and a crossed-fingers contract. But here’s the thing:…
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The Headlines That Should Make You Pause In April and May 2025, two of the UK’s most recognisable retailers — Marks & Spencer and Co-op — were hit by serious cyberattacks, both involving phishing and social engineering tactics. 1. M&S: SIM Swap, Help Desk Failure, and £300M Fallout M&S confirmed that hackers tricked IT…
READ MORE from What SMEs Can Learn from the M&S and Co-Op Phishing Attacks?
Let’s be honest. Your business is probably running on more devices than you think. Work mobiles. Personal phones. Tablets on site. Laptops at home. It’s all handy—until it’s not. When these devices aren’t properly managed, they’re not just an IT issue. They’re a business risk. A cost leak. A data breach waiting to happen….
Your phones still work — great, but they might be costing you more than you think! Let’s be honest — most business owners don’t give much thought to their phone system… · Until it drops a call. · Or a voicemail vanishes. · Or it refuses to play nice with your CRM. But here’s…
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Let’s be honest: cybersecurity isn’t exciting—but it IS essential. Phishing attacks are getting smarter, sneakier, and far more damaging than most small businesses realise. From fake invoice emails to dodgy “CEO” messages, phishing is no longer just a problem for big corporations—it’s an everyday threat to SMEs like yours. In this issue of Telecoms…
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Let’s be honest: Excel isn’t exciting—but it’s essential. From managing customer lists to tracking budgets or building staff rotas, Excel is still the go-to tool for most SMEs. But if you’re only using the basics (or feel like you’re “just getting by”), a few simple Excel tricks can make a big difference. This week, we’re…
April is the month when telecom providers across the UK roll out their annual price increases. If you’re running a business, you’re probably used to seeing your mobile and broadband bills creep up this time of year. But here’s the big news: BT’s price hikes will be significantly higher than those from mobile networks, and…
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Why This Matters for Your Business In this edition of IT and Telecom Insights, we’re diving into one of the most pressing debates in the UK telecom industry—Apple’s increasing influence and BT’s call for regulatory intervention. With Apple’s eSIM technology and device ecosystem shaping how mobile services operate, UK businesses need to understand what’s at…
If your business is still running on Windows 10, the countdown is on. From October 14, 2025, Microsoft will stop providing free security updates, bug fixes, and support for Windows 10. While your PCs won’t suddenly stop working, the risks and costs of inaction could hit your business hard. Here’s what you need to…
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The clock is ticking. The 2G and 3G networks that have powered IoT devices for decades are being switched off globally. For SMEs, this isn’t just a technical change—it’s a call to action. Will your operations remain connected when the sunset arrives? Why Are 2G and 3G Networks Being Retired? Telecom providers are retiring…
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I’ve been out and about across the North West these past few weeks chatting with business owners about what’s working and what’s…. It’s the same story in almost every office, warehouse, and café — the IT drags, the phones drop, tech is holding people back, and everyone’s quietly fed up with it. Different businesses, same…
READ MORE from “What I Keep Hearing From Local Businesses — and the Simple Fixes That Actually Work”
Running a business in 2025 means everything runs on your connection — calls, payments, files, even the morning brew chat over Teams. But here’s what I see every single week: SMEs putting up with “good enough” internet. The type that usually works, until the moment it really matters. If your Wi-Fi drops the second someone…
READ MORE from Telecoms Made Simple: The Hidden Cost of “Good Enough” Business Broadband
Imagine this. It’s a normal Tuesday morning. Orders are waiting. Staff are logging in. Phones are ringing. Then suddenly — everything freezes. Emails stop. Calls drop. The system won’t load. Within minutes, productivity falls to zero. By lunchtime, customers are frustrated. By the end of the day, you’ve lost revenue, reputation, and momentum. And here’s…
READ MORE from The Hidden Cost of IT Downtime (and How to Stop It)
