If you’re still thinking about IT as a cost centre, you’re already behind.
Tech isn’t just about devices and data — it’s about time, performance, staff performance, and customer experience. The hidden price of outdated or misaligned systems isn’t always obvious… until you run the numbers.
And that’s exactly what we do.
What Is Poor IT Really Costing You?
You know when your tech setup is broken. But what about when it’s just… slowing you down? Limping along.
Not enough to raise a red flag. But enough to drain time, energy, and revenue? Every single day.
This is the hidden cost of poor IT. And it’s one of the biggest blind spots we see in growing businesses.
The Business Problem: It’s Not Just “Old Kit”
It’s tempting to delay upgrades or patch over problems, especially when budgets are tight. But here’s what many businesses overlook:
- Outdated machines mean staff take longer to do simple tasks.
- Unreliable connectivity kills collaboration – teams and clients.
- Missed calls and dropped leads quietly erode revenue.
- Security lapses put everything at risk — and it only takes one!
And none of these issues scream “urgent” until they cost you a big client or cause serious downtime.
The Quiet Cost of “Good Enough” Tech
Let’s say you’ve got:
- 10 staff
- Hybrid working setup
- Laptops that are “still going”
- Patchy broadband
- Phones that work ‘most of the time’
Nothing’s on fire. But here’s what we often find behind the scenes:
🔹 Time lost to slow systems Let’s take an average of 30 mins/day per person = 2,400 hours/year across a 10-person team At £12.21/hour (UK Living Wage), that’s £29,304 lost annually
🔹 Downtime and disruption Or, let’s say your Wi-Fi drops mid-Zoom. Or worse — you can’t finish that time-critical proposal (you never leave it to the last minute before the deadline, right?).
Lost time = lost trust.3 days of full disruption = 240 hours 240 hrs × £12.21 = £2,930.40
🔹 Missed revenue opportunities 1 missed lead every 2 months, even at an average worth of £250 = £1,500 per year
📉 Total hidden cost: ~£33,735 per year
Why This Matters
Because unseen issues don’t get fixed. If you don’t know where time or money is leaking, it’s easy to ignore it.
But once you do see the numbers, you start thinking differently:
✔ This isn’t “just a bit annoying” ✔ It’s a barrier to growth ✔ It’s a risk to customer experience ✔ It’s fixable — and worth fixing
🔧 So, What Can You Do?
Here’s what the most switched-on businesses are doing:
✅ 1. Audit your current setup
When was the last time anyone checked whether your IT still fits how you work?
✅ 2. Walk through your pain points
Look at it like this: What’s costing you time? What’s making things harder than they need to be?
✅ 3. Make smart changes, not flashy ones
Forget gimmicks. Focus on:
- Fast, reliable connectivity
- Fit-for-purpose kit
- Cybersecurity that people actually understand
- Support that’s proactive, not just reactive
“But We’ve Always Managed Like This…”
That’s what every business says — until the system fails on the wrong day, a major client gets fed up, or the team quietly burn out.
And often, it’s not a big investment that turns things around.
It’s the right investment in the stuff that actually makes a difference.
Want to Know What You Could Save?
We’ve built a simple checklist to help you figure it out. No spreadsheets. Just a lived reality check.
A grounded look at where time, money, and momentum are leaking and what better IT could be saving you.
Business owners tell us it’s the moment they stop seeing IT as a cost… …and start seeing it as a tool for reclaiming time, protecting revenue, and enabling real growth.
Let’s talk through your setup. We’ll help you spot the friction points and build a plan that saves time, protects revenue, and gives your team some breathing room.
Honest advice. No pressure. Let’s fix what’s holding you back.
Call: 0161 388 8188, or email:info@piblu.co.uk
