Your phones still work — great, but they might be costing you more than you think!
Let’s be honest — most business owners don’t give much thought to their phone system…
· Until it drops a call.
· Or a voicemail vanishes.
· Or it refuses to play nice with your CRM.
But here’s the thing — modern phone systems are more like software than hardware these days. And just like your laptop or your mobile, they need regular updates to keep doing what you need them to do.
Downtime = lost leads. How much is that worth to your business?
Here’s what those updates actually do (and why they matter):
Security Fixes Hackers don’t just target laptops. Outdated phone systems can be vulnerable too — especially cloud-based systems that haven’t had regular updates or patching.
Bug Fixes & Stability Ever had your calls cut out or random glitches with voicemail? That’s often the result of skipped updates or unsupported hardware.
Performance Upgrades Firmware updates can boost call quality, speed up connections, and make your system run smoother, like clearing out digital cobwebs.
New Features Modern updates can add useful functions like:
- Better call routing
- Easier contact searching
- Integrated presence/status displays
- Or smart features like voicemail-to-email
Compatibility Using Microsoft Teams? A cloud CRM? Adding a new site or team member? If your phone system’s not updated, you’ll start to notice things that should work… don’t.
System Maintenance Some updates do the invisible but important stuff — like clearing cached data, optimising system memory, or improving call handling in the background.
Automatic Updates (if you’ve got the right setup) If your system supports it, you can set it and forget it — and stay safe without lifting a finger.
Let’s talk money
Keeping an old or unsupported phone system isn’t just risky — it can be expensive in ways that sneak up on you:
- You may be paying more each month for line rental or call charges than you need to
- Downtime or missed calls = lost leads and unhappy customers
- Fixing glitches or outages on old systems often means higher callout or support costs
- You might be paying for features you don’t even use — or missing out on ones that could save you time and money
Modern systems are often cheaper to run, easier to scale, and come with more useful features built in.
The bottom line?
If your phone system hasn’t been updated in a while — or you’re not even sure how or if updates happen — you could be missing out on performance, security, and savings.
We’re not here to scare you. We’re here to make it simple.
📞 Give me a ring: 0161 388 8188
📅 Or book a quick, no-pressure chat: calendly.com/thayes-wf4
You might not need a new phone system. But you might need a better one that actually keeps up!
